Terms & Conditions — x99bd Online Casino and Sports Betting

By accessing the x99bd website, creating a player account, making a deposit, placing a bet, or using any feature of the x99bd platform in any way, you ("the Player") confirm that you have read these Terms & Conditions in full and that you agree to be legally bound by them. These terms apply to all interactions with x99bd, including through mobile browsers on Android and iOS devices operating on any Bangladeshi or international mobile network.

If you access x99bd on behalf of any other person or entity, you represent that you have the authority to bind that person or entity to these terms. In all cases, the registered account holder remains personally responsible for ensuring that use of the account is compliant with these Terms & Conditions.

x99bd reserves the right to refuse access to any person who does not agree to these terms, or whose use of the platform is inconsistent with them. Refusing service under such circumstances does not entitle the refused party to any compensation.

These Terms & Conditions should be read alongside the x99bd Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between the Player and x99bd.

Minimum Age: x99bd is strictly for adults. The minimum age to register an account, make a deposit, or participate in any game or betting activity on x99bd is 18 years. By registering, you confirm that you are at least 18 years of age at the time of registration and at all times during your use of the platform.

Age Verification: x99bd enforces age verification as part of its Know Your Customer (KYC) process. A valid government-issued identity document confirming date of birth — including a Bangladesh National Identity Card (NID), passport, or birth certificate — is required before first withdrawals are processed. x99bd reserves the right to request age verification documentation at any time and to suspend account access pending verification.

Underage Players: Any account found to belong to an individual under 18 years of age will be closed immediately. All funds deposited by an underage player, including any winnings accrued on those funds, will be forfeited. x99bd will not return funds to an underage player under any circumstances.

Geographic Eligibility: x99bd primarily serves players in Bangladesh. Players are solely responsible for determining whether their use of x99bd is lawful in their jurisdiction. x99bd makes no representations regarding the legality of online gaming in any specific location within or outside Bangladesh. By using x99bd, you confirm that you are acting within the bounds of applicable law in your location.

Single Account Rule: Each individual is permitted to hold only one registered account on x99bd. Operating multiple accounts — whether under the same name, the same mobile number, or different identity details — is strictly prohibited and will result in the suspension of all associated accounts.

Registration Requirements: To create an x99bd account, you must provide accurate and complete information including your full legal name, a valid Bangladesh mobile number, and date of birth. You must not register using false identity information, another person's details, or a name that does not match your government-issued identification documents.

Account Security: You are solely responsible for maintaining the confidentiality of your x99bd login credentials — your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. x99bd will never ask you to share your password via email, SMS, or any other channel. You must notify x99bd support immediately at [email protected] if you suspect unauthorised access to your account.

Two-Factor Authentication (2FA): x99bd strongly recommends enabling SMS-based two-factor authentication on your account. When 2FA is active, a time-limited OTP is sent to your registered Bangladesh mobile number at each login attempt. Enabling 2FA significantly reduces the risk of unauthorised account access.

KYC Verification: x99bd operates a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents: a copy of your National Identity Card (NID), passport, or other government-issued photo ID; proof of your registered mobile number; and proof of the payment method used for deposits (e.g., the registered name on your bKash or Nagad account). Failure to complete KYC verification within the timeframe requested by x99bd may result in suspension of withdrawal privileges or account suspension.

Accurate Information: You are responsible for keeping your account information current and accurate at all times. If your registered mobile number changes, or if any other account detail becomes inaccurate, you must update your account information or contact x99bd support promptly. x99bd accepts no liability for account access issues, delayed withdrawals, or missed communications arising from outdated account information provided by the Player.

Accepted Payment Methods: x99bd accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. x99bd does not accept deposits or process withdrawals via cryptocurrency, international bank transfers, or any payment method not explicitly listed on the platform.

Minimum Deposit: The minimum deposit amount at x99bd is ৳200 for mobile financial service transfers via bKash, Nagad, Rocket, and Upay. Minimum deposit amounts for card transactions may differ and are displayed at the time of transaction. x99bd does not charge deposit fees, but your mobile financial service provider may apply their own transaction fees.

Withdrawal Conditions: Withdrawals are processed only to the verified payment method registered to the account holder's own name. x99bd does not process withdrawals to third-party accounts, accounts registered to a different name, or payment methods not associated with the verified account holder. Minimum withdrawal amounts, processing times, and any applicable conditions are displayed on the withdrawal page of the platform.

Withdrawal Verification: Before your first withdrawal, x99bd requires successful completion of KYC identity verification. Withdrawal requests submitted before KYC completion will be held pending until verification is satisfactorily completed. x99bd reserves the right to apply additional verification checks to withdrawal requests it deems unusual or high-risk.

Anti-Money Laundering: x99bd is committed to preventing money laundering and the use of the platform for any financial crime. Deposits must be made from funds that you own and that have been obtained legally. x99bd may request documentation evidencing the source of funds deposited. x99bd reserves the right to freeze funds, delay withdrawals, and report suspicious activity to relevant authorities where legally required.

Currency: All account balances, transactions, bonuses, and wagering requirements on x99bd are denominated in Bangladeshi Taka (BDT). No foreign currency conversion is performed on the platform. The ৳ symbol used throughout the platform refers exclusively to the Bangladeshi Taka.

Availability: x99bd offers bonuses and promotional credits to eligible players from time to time. The availability, value, duration, and wagering requirements of any bonus or promotion are determined at x99bd's sole discretion and are subject to the specific terms communicated at the time the bonus is offered.

Wagering Requirements: All bonuses issued by x99bd are subject to wagering requirements. A wagering requirement means that the bonus amount — and in some cases the deposit associated with it — must be wagered a specified number of times before any withdrawal may be made from the bonus-related balance. The applicable wagering requirement will be clearly stated in the bonus offer. Players are responsible for reading and understanding the wagering requirements before accepting any bonus.

Bonus Abuse: x99bd employs automated and manual monitoring to detect bonus abuse. Actions constituting bonus abuse include but are not limited to: using multiple accounts to claim the same promotion; wagering patterns that indicate low-risk, high-frequency bet cycling solely to meet wagering requirements; and exploiting errors in bonus configurations. Where bonus abuse is identified, x99bd reserves the right to void the bonus, void any winnings derived from the bonus, and suspend or close the account.

Promotional Periods: Seasonal promotions — including those aligned with BPL, T20 World Cup, IPL, Eid, Pohela Boishakh, and other Bangladesh-calendar events — are subject to their own specific terms. These terms will be published on the x99bd platform at the time the promotion is active. General Terms & Conditions apply to all promotions unless a promotion's specific terms expressly state otherwise.

Modification and Withdrawal of Bonuses: x99bd reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice, including where the offer has been made available due to a technical error. Any bonus credited as a result of a technical error will be voided.

Game Providers: Games available on x99bd are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, and Ezugi, among others. Each game operates according to the rules and return-to-player (RTP) parameters set by its developer. x99bd does not modify game outcomes, RNG configurations, or RTP settings. Game-specific rules are accessible within each game's interface.

Sports and Cricket Betting: Sports betting markets on x99bd — including BPL, T20 World Cup, IPL, Bangladesh Tigers matches, football, and other events — are subject to the betting rules published on the platform at the time of the market's availability. In the event of a dispute regarding the result or settlement of a betting market, x99bd's determination shall be final.

Void Bets and Cancelled Events: x99bd reserves the right to void bets on markets affected by event cancellations, postponements, or results that cannot be verified. In such cases, the staked amount will be returned to the Player's account balance. x99bd accepts no liability for losses arising from a player's decision to bet on an event that is subsequently cancelled or voided.

Betting Limits: Minimum and maximum bet amounts apply to all games and betting markets on x99bd. These limits are displayed within each game or market. x99bd reserves the right to adjust betting limits at any time, including imposing individual account betting limits where warranted by the Player's wagering history.

Errors and Malfunctions: In the event of a technical malfunction, game error, or system failure that affects the outcome of a game or bet, x99bd reserves the right to void the affected round and return stakes. x99bd accepts no liability for losses arising from technical errors beyond its reasonable control. Winnings generated as a direct result of a manifest error — including an incorrectly displayed odds figure — will be voided.

Account Balance: Players may only wager amounts available in their x99bd account balance at the time of placing a bet. x99bd does not offer credit or margin trading facilities. It is the Player's sole responsibility to manage their account balance and ensure sufficient funds are available before placing any bet.

The following conduct is strictly prohibited on x99bd. Engaging in any of the following activities will result in immediate account suspension, forfeiture of account balance, and may be referred to relevant law enforcement authorities:

• Multi-accounting: Registering or operating more than one x99bd account, whether under the same or different identity details.
• Identity fraud: Providing false identity information during registration or KYC verification, or using another person's identity documents.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly poker, live dealer games, or any competitive format.
• Bonus abuse: Exploiting bonus offers in a manner inconsistent with the spirit of the promotion, including systematic low-risk cycling solely to extract bonus value.
• Chargebacks and payment fraud: Initiating unauthorised chargebacks, disputing legitimate transactions with a payment provider, or using stolen or unauthorised payment credentials.
• Automated play: Using bots, scripts, automated software, or any artificial intelligence tool to interact with games or betting markets in a manner that replaces or augments human decision-making.
• Exploitation of errors: Deliberately exploiting platform errors, software bugs, or misconfigured odds or game parameters to generate unintended winnings.
• Money laundering: Using x99bd to deposit, transfer, or withdraw funds obtained through illegal means, or to layer or integrate illegally obtained funds through gaming activity.

x99bd employs real-time monitoring systems to detect prohibited conduct. Where prohibited conduct is identified, x99bd reserves the right to take all necessary action without prior notice, including immediate account suspension, cancellation of pending withdrawals, and forfeiture of all account funds.

Suspension by x99bd: x99bd reserves the right to suspend or close any player account at its sole discretion, with or without prior notice, where it has reason to believe that these Terms & Conditions have been breached, where fraud or illegal activity is suspected, or where the continued operation of the account poses a risk to the Platform or other players.

Voluntary Closure: A Player may request voluntary closure of their x99bd account at any time by contacting support at [email protected]. Upon voluntary closure, any verified account balance remaining after deduction of any applicable bonus-related forfeitures will be returned to the Player via their registered withdrawal method, subject to standard withdrawal verification requirements.

Self-Exclusion: Players who wish to exclude themselves from x99bd for responsible gaming reasons may request self-exclusion through the responsible gaming tools available in account settings or by contacting support. Self-exclusion requests are processed promptly and result in the permanent closure of the account. Funds remaining in a self-excluded account will be processed for withdrawal to the registered payment method following identity verification.

Dormant Accounts: An account that has had no login activity for a period of twelve (12) consecutive months will be classified as dormant. x99bd will attempt to notify the registered account holder via the registered mobile number before applying any dormant account policy. Dormant account handling, including any applicable fees or fund forfeiture timelines, will be communicated to the Player at the time of dormancy notification.

Effect of Closure: Upon account closure — whether voluntary, by self-exclusion, or by x99bd — all accrued but unclaimed bonuses, free spins, and promotional credits will be forfeited. Settled winnings and verified deposits not subject to bonus forfeiture conditions will be returned to the registered withdrawal method, subject to completion of any outstanding verification requirements.

x99bd is committed to providing a safe and responsible gaming environment for all players. The following responsible gaming provisions form a binding part of these Terms & Conditions.

Age Restriction: As stated in Section 2, x99bd is strictly for adults aged 18 and above. x99bd reserves the right to suspend any account where there is reasonable suspicion that the account holder is under 18, pending age verification. Funds held in a confirmed underage account will be forfeited.

Player-Controlled Limits: Every x99bd account includes access to the following responsible gaming tools, which may be activated at any time through account settings or by contacting support:

• Deposit limits: Daily, weekly, and monthly caps on the total amount that may be deposited into the account. Once set, limits take effect immediately; increases to deposit limits are subject to a 72-hour cooling-off period.
• Session time limits: A maximum duration for any individual gaming session, after which access is temporarily suspended until the next calendar day.
• Loss limits: Caps on the total amount that may be lost in a defined period. Once the limit is reached, betting access is suspended for the remainder of the period.
• Cooling-off periods: Temporary account suspensions of 24 hours, 7 days, 30 days, or 90 days, during which no deposits, bets, or casino game access are permitted.
• Self-exclusion: Permanent account closure for players who feel that gaming is no longer healthy for them. Self-exclusion requests are irrevocable for the duration selected and cannot be reversed during the active exclusion period.

Support: If you feel that your gambling is becoming a problem, we encourage you to contact x99bd support at [email protected]. Our team can activate any of the above tools on your behalf immediately. We also encourage players experiencing gambling-related difficulties to seek assistance from independent support organisations.

For more detailed information on x99bd's responsible gaming policies, tools, and guidance, please visit the Responsible Gaming page.

Platform Availability: x99bd endeavours to maintain continuous availability of the platform but does not guarantee uninterrupted access. Scheduled and unscheduled maintenance, third-party service disruptions, network outages, and events beyond x99bd's reasonable control may temporarily affect platform availability. x99bd accepts no liability for losses arising from platform downtime or inaccessibility.

Game and Betting Outcomes: All casino game outcomes are determined by certified random number generators operated by the respective game studios. All sports betting market results are determined by the outcome of the relevant real-world sporting event. x99bd accepts no liability for any loss, including loss of winnings, arising from game outcomes, market results, or betting decisions made by the Player.

Player Decisions: All betting and gaming decisions made on x99bd are made at the Player's sole risk. x99bd does not provide gaming advice, betting tips, or any form of recommendation regarding how to play any game or bet on any market. The Player is solely responsible for the decisions they make and the consequences of those decisions.

Third-Party Services: x99bd integrates third-party services including game studios, payment processors, and technology providers. x99bd accepts no liability for service failures, errors, or losses arising from the acts or omissions of third-party providers, except where such liability cannot be excluded by applicable law.

Maximum Liability: To the fullest extent permitted by applicable law, x99bd's total liability to any Player in connection with the use of the platform shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

Indemnification: You agree to indemnify and hold x99bd, its officers, employees, and agents harmless from any claims, losses, damages, or expenses — including legal costs — arising from your breach of these Terms & Conditions, your use of the platform in violation of applicable law, or any third-party claim arising from your conduct on x99bd.

x99bd reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they significantly affect Player rights or obligations — x99bd will provide notice to registered Players via the registered mobile number or by displaying a prominent notice on the platform prior to the changes taking effect.

Non-material amendments — such as corrections of typographical errors, clarifications of existing provisions, or updates required by changes in applicable law — may take effect without prior notice. The "Effective Date" displayed at the top of these Terms & Conditions will be updated to reflect the date of the most recent revision.

Your continued use of x99bd following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to an amendment, you must cease using x99bd and may request account closure by contacting support at [email protected]. The most current version of these Terms & Conditions is always available on this page at x99bd.org/terms-conditions.

Governing Law: These Terms & Conditions and any dispute arising out of or in connection with them or the use of x99bd shall be governed by and construed in accordance with applicable law. Players are responsible for ensuring that their use of x99bd is lawful in their jurisdiction.

Dispute Resolution: In the event of a dispute between a Player and x99bd, the Player should first contact x99bd support at [email protected], providing full details of the dispute. x99bd will acknowledge receipt and investigate the matter. x99bd aims to resolve all disputes within a reasonable timeframe. The Platform's determination of disputes relating to game outcomes, market results, bonus application, and account status shall be final, subject to the dispute resolution process described in this section.

Language: These Terms & Conditions are written in English. In the event of any conflict between an English version of these terms and any translated version, the English version shall prevail.

Severability: If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the terms. The remaining provisions shall continue in full force and effect.

Entire Agreement: These Terms & Conditions, together with the x99bd Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between the Player and x99bd with respect to the use of the platform and supersede all prior agreements, representations, and understandings relating to the same subject matter.

Contact: For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact x99bd support at [email protected]. Support is available 24 hours a day, 7 days a week, in English, on Bangladesh Standard Time (BST, UTC+6).